Essential Skills for the 21st Century Manager

Autumn Deal

Throughout Autumn and Early Winter we are offering this Workshop on a Buy-one-Get-one-Free offer. This enables two people to attend this great training for the price of a single delegate - that's only £125+vat per person. See below for schedule.

Being promoted to a management position can be an exciting but daunting opportunity for many people. You move from being a member of the team, to being responsible for its overall performance and the welfare and motivation of its individual members.

“Soft skills are no longer a luxury.  In fact, in all sorts of contexts, they may be the difference that makes the difference.”

This one day workshop will equip you with the essential management skills needed from the first day of promotion into a supervisory role right through to the peak of your management career.

“The Focus on Management has shifted from Tasks to Relationships.”

It is common knowledge that in the UK important management skills are not taught or practiced as well as they could be, leaving managers at all levels struggling with a variety of people issues including unresolved conflicts, under performance, poor communication, occupational stress and near negliable work-life balance.

"The hallmark of the new breed is the emphasis on ‘soft skills' – such as being able to build rapport, to lead and influence others, to create a compelling vision of the future and to marshal your own resources."  

At the Essential Skills for the 21st Century Manager Workshop, you will learn:

o How to determine realistic expectations with your manager that you and your team will achieve

o The art of outcome thinking to ensure achievement of goals.

o Setting achievable and measurable personal objectives

o The appropriate methods of motivation for different working styles

o Skills for influencing with integrity and communicating with accuracy upwards, sideways and downwards.

o How to earn the trust, respect and confidence of others

o How to get the best from yourself and others through addressing issues causing stress and under performance

Management experts, Mark Spall and Phil Goddard bring an entertaining learning style to the workshop drawing on more than 30 years combined management experience.

Whilst the planned workshops are being run in the Ipswich and London areas, Phil and Mark are prepared to travel to you if a sufficient number of delegates can be arranged. The ideal number of delegates is between 12 and 16. We will consider running smaller groups.

The workshop starts at 9.30 and finishes at 4.30 with an hour for lunch.

Schedule

Our present schedule as below. To book a place click here.

23rd November

7th December

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Venue

The above courses will be run in the London area. Venue to be confirmed.

Cost

The cost of this workshop is just £250+vat per delegate. See the beginning of this document for our Buy-one-Get-one-Free offer - bring a friend for free!

To book a place click here.

Your trainers

Phil Goddard Phil has provided consultancy services at many different management levels during his twenty year career in I.T, spanning supervisory & team leadership roles and senior management positions. Drawing on those experiences and using NLP based principles, he now uses his exceptional communication, leadership, and people skills to work as a coach, trainer and mentor with businesses and individuals, helping them discover, create and achieve success. Click here to learn more.

Mark Spall Marks' management career started in 1990 and in the subsequent fifteen years he was to found four successful software businesses. His management experience spans from Team Lead with six staff to Board Director with 130 staff. Now in his late thirties, Mark dedicates his time to helping individuals and businesses get more of what they want through 1:1 coaching and business mentoring.

Contact Details

To book your place please visit our shop by clicking here.

All quotations in italics taken from NLP and the New Manager, Ian McDermott, Ian Shircore, published by Texere Publishing.